Privacy Policy


Cyberview Resort & Spa is committed to protecting your privacy and all your personal information such as your name, telephone number, email address, etc., that is considered private and confidential with your express authorization. We never share any information with any third party or individual outside our company.

Our policy is in line with the Personal Data Protection Act 2010 (“PDPA”) and outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed to, and the means by which to communicate with that person.

It included information on guest preferences and usage when such information is supplied to or recorded by our hotel in the course of transacting business with an individual.

Personal information is collected by:

  • Making a reservation at or by using any of the facilities and/or services of our Hotel booking engine.
  • Providing it to us in communications regarding service delivery such as surveys and comment cards.
  • Providing the information to us by participating in a marketing initiative.
  • Visiting our website or social media websites and completing the online e-Newsletter request form.

The security of your personal data is our priority. Cyberview Resort & Spa takes all physical, technical and organisational measures needed to ensure the security and confidentiality of personal data. If we disclose any of your personal data to our authorized agents or service providers, we will require them to appropriately safeguard the personal data provided to them.

We are committed to ensuring that the personal data we have obtained from you is accurate, complete, not misleading, and up-to-date. If there are any changes to your personal data or if you believe that the personal data, we have about you is inaccurate, incomplete, misleading, or not up-to-date, please contact us so that we may take steps to update your personal data.

You have the right to access your personal data at any time. If you would like to request access to your personal data, please contact us at the email stated at the end of this Notice. Please note that depending on the information requested we may charge a small fee. We may also take steps to verify your identity before fulfilling your request for access to your personal data.

You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice.

You can directly contact us: –

Cyberview Resort & Spa

The Lodge, Persiaran Multimedia,

Cyber 7, 63000 Cyberjaya Malaysia

Phone: 603 83127000